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Sunday Mattress – Detailed Review

Most of us complain of orthopedic problems like neck sprain and back aches every morning, especially in rainy and winter seasons when the temperature gets cooler. Also one tends to get cold and cough too. This all is directly related to the mattress we use to sleep, have you ever realized it? I did recently when I was studying an article for the same and I knew instantly that what was said there was right. Since I am pretty health conscious, I immediately started looking for one which would suit my needs.

I have a habit of sleeping in all possible ways through the night. It was essential for me to choose the best mattress which would be a value for money, reliable and long lasting over the coming months. The mattress also should have latex foam so as to get the perfect sink and back support. As I surfed the net, I stumbled upon Sunday mattresses website. I saw the meticulous presentation and the offer to use the mattress for 100 days. I was impressed by the fact that the cost was directly from the company and no middleman/dealer/shop was involved. This tells that no one pays heavily from their pocket. The designs and accessories impressed me a lot and I started reading the details immediately.

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I read the details carefully and after understanding the specifications, I ordered one King size mattress (72” *75”) for myself and I was further impressed to see the ease with which I could order the chosen piece and no other hassles. There were no other hidden costs, delivery charges etc and with plenty of payment options, I was pretty comfortable. I put the item I bought in the cart. I checked out after confirming the total and all I was asked was my shipping address. Yes, it was done in just under two minutes and I knew my mattress were on my way. I was already humming my favorite song.

I made a call to the customer service to confirm the delivery date and time and the friendly CS team members helped with all the details. They also gave me a call on the day the product was delivered. This was to confirm my availability at home and ensured that I was present when the product came in.

Once the product was delivered at my place, I still had a few queries on its maintenance and life and I was again helped by the CS Chat team via chat. I must say they have a remarkable team there. My family was coming over the next day and my wife and son were too happy to see this elegant mattress which suited our needs to the T. I should mention that we all had a peaceful sleep since then whenever we have used that mattress. All in all, my experience was a very happy and satisfying one.

Uttpal K
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15 thoughts on “Sunday Mattress – Detailed Review

  1. Pathetic service, i have reviewed them on there FB page and on there website and they have removed my comments and blocked me and my wife from commenting on there page. When my wife posted the review on there website they moved that review deep down below on the reviews page so that people don’t read it. By this you can get an idea how big fraud they are, using some cheap quality material and then Looting people’s money. They don’t post the bad reviews at all so that people think it’s the best mattress in the world, but thank god they can’t remove the reviews from Google.
    I have barely used the mattress in last 1 year as me and my wife were out of town for around 4 months and we have used it with most precaution and care and only for 8-9 hrs a day and we are only 2 people in the house, then also this piece of crap is deformed and these guys claim to be best in the market. They called me and said every company has same policy or warranty and when i asked why the quality is not same then there is no answer. They are asking me to pay 25% of current MRP to get my mattress replaced, which again might create issue. They claim to be aggressively priced because there quality is too low and they will earn more money through warranty claims. Increased 3k in a one year time.
    Guys humble request if you want your money to be a good investment and want peace of mind then please don’t buy this mattress, don’t be fooled by the +ve reviews on there website and FB as they remove/don’t post -ve reviews. I doubt all those 5* reviews could be there family and friends.
    DON’T BUY….

    It’s your product issue why should i pay for a manufacturing defect, i have already paid the full amount which is not less its was around 34,000 rupees, then again you want me to pay 25% of it when there is no fault of mine, should i stop sleeping on the mattress to keep it intact and make it a show piece? And in which world the product value depreciate at this pace 25% in one year and on the 366 day it 40%, you guys are crazy!! What is the guarantee that the mattress will not deform again and you won’t ask for more money? You guys are a big Fraud and just want to make money by hook or by crook…

  2. Dear Jatin

    We have seen your reviews on numerous website and pretty much every website that is there that is related to mattresses. We are pained that you are using the social media to arm twist us into towing your line after the purchase is made, even though we are willing to beyond what is committed.

    – The warranty is clear and transparent. It is not something that we are coming up now. We take pride in being transparent even before the order is placed as we are aware that customers are unforgiving
    – In fact we are the only mattress brand that clearly enumerates the policies in a customer friendly and transparent manner
    – In your case, we tried to go the extra mile than what is already mentioned in the policy but you have been quite rigid
    – We feel that you are unfairly maligning the brand to arm twist us into towing your line. We can’t make any more exceptions, and as we have over and beyond what we agreed.
    – We do not remove reviews and in fact we do not have control over all the website
    – We hope that potential customers can make an assessment as to what is fair and what is not fair and they can make an assessment as to what is the over quality of the mattress

    To summarise, we are here to serve you, we will honour our commitment, and in some cases, more than what is committed. At the same time, we are unable to let you hold us to ransom because you have access to social media.

    The same has been communicated to you over email and telephone calls.

    Regards,
    Sunday Mattresses

  3. After doing lost of research for the mattress finally i decided to wakefit orthopedic mattress. after using this 1 month my feedback is its quite good and more comfortable.they are offering 10% discount and 100 Nights risk free trail who purchase directly from their website.

  4. I think this is among the most vial information for me.

    And i am glad reading your article. But should remark oon some
    general things, The website style is perfect, tthe articles
    is relly great : D. Good job, cheers

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