McDonalds Kharghar – A Honest Review

McDonalds Kharghar started some years back at the Little World Mall and soon it pulled good crowd. We decided to go there on 27th May 2016 and give a try to some new additions and also check the service. The spacious joint welcomes you from 8.00am to 12.00am. The original dcor and Ambiance is somehow lost now.

Decor

The first thing which I want to tell is that this joint is on the ground floor of the Little World Mall. The decor was fantastic once upon a time and done in style to make you feel special. Now the place is in shambles most of the times. The staff keeps changing whenever you go there (once a month maybe) and there seems to be a shortage of the cleaning staff (or the new generation staff does not believe in cleaning up) We made way through melted and spilled ice-cream on the floor to reach a table and even when we finished and got up to go home, the melted ice cream lay there as it is, waiting for someone to come and pick it up. The staff was not interested, though even as they passed several times and they too avoided stepping into it.

Food

Since we had gone to try the new stuff, we ordered the Big Spicy Chicken wrap and the Grilled Chicken wrap. To our utter disappointment, the Saucy wrap (Grilled chicken) did not appear grilled from any angle and it was evident that it was served in a hurry.

The Big Spicy Chicken Wrap was a total disaster. I am sure after seeing the Pic you all will also wonder if this is even hygienically done or not. The Wrap was OPEN once I removed the outer covering, with the onion and stuff seen from outside, can you Imagine!! We did not have enough courage left to try the Big Spicy Paneer Wrap. I did not report the Open wrap as I was not interested in the apologies and replacing the wrap with a “free wrap” in an attempt to cover up the shabby work. I left with my family without identifying myself as a Food blogger though a few customers sitting there knew me and waved at me with the same expressions of ‘what is happening here?’

Plus and Minus

For now, now plus are left with me to give this joint. The customary greetings are gone, the staff stares at you blankly as you approach the billing counter. The number calling out is at the discretion of the staff. You can see the screen and go collect your food if you are interested in eating it, they definitely are not. The Food is below average whatever I tried barring the French fries. Being a self -Trained chef and a Food blogger, I am choosy about the food and look at all aspects when the end product is served. So this is definitely not what I had expected. Issues of service, cleanliness, food quality and Ambiance could be definitely taken care of with more attention if the Hardcastle Restaurants Management is interested.

McDonalds: 13 & 14, 21, Ground Floor, Little World Mall, Pravesh Marg, Sector 2, Kharghar, Navi Mumbai, Maharashtra 410210.

Meal For 2: 500/-

Timings: 8.00 am to 12.00 am.

Ratings: Food 3.0 Service 3.0Decor 3.5

Uttpal K

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